Privacy Notice

AquaSafe Swim School, run by Adele Busow, is committed to protecting your personal information and respecting your privacy.

Information we collect
When you contact us or book swimming lessons, we may collect personal information such as:
- Name
- Email address
- Address
- Telephone number
- Payment details
- Relevant medical information required for safe participation in lessons
Where lessons are provided to children, personal information (including any relevant medical details) is provided by a parent or guardian for the purpose of ensuring the child’s safety during lessons.
We may also collect anonymous information about how visitors use our website through analytics tools.
How we use your information
We use your information to:
- Respond to enquiries
- Manage lesson bookings and payments
- Provide swimming lessons safely
- Communicate with you about your lessons or our services
- Improve our website and services
- Meet legal or safety obligations
Relevant medical information may be shared with instructors where necessary to ensure the safety of participants during lessons.
Legal basis for processing
We process personal data in order to fulfil our contract with you (for example managing bookings and providing lessons), for legitimate business interests, or where you have given consent (for example receiving updates about new courses).
You may withdraw consent for marketing communications at any time.
Sharing your information
We do not sell or share personal data for marketing purposes.
Your information may be shared with trusted providers who help us operate our services, such as booking systems, payment providers, instructors, and the venues where lessons take place. These providers are required to keep your information secure and only use it for the agreed purpose.
How long we keep your data
We keep personal information only for as long as necessary to provide our services and meet legal or administrative requirements. Typically this will be up to three years after your last booked lesson.
Your rights
Under data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data in certain circumstances
- Object to certain types of processing
Cookies and third-party services
Our website may use cookies and third-party services (such as website analytics or embedded social media feeds like Facebook) to improve user experience. These services may collect limited technical information, such as your IP address or browser details, when pages are loaded.
You can control or disable cookies through your web browser settings.
Contact
If you have any questions about this Privacy Notice or how your personal data is used, please contact:
Adele Busow (AquaSafe Swim School)
adele@aquasafe.org.uk